Frequently asked questions about Tutor
SAIJAI opened for service at the beginning of 2021 in both Bangkok and its vicinities and has a project to expand the service to cover all provinces across the country by 2022.
What educational level does SAIJAI offer tutoring services? (Kindergarten - University)
SAIJAI has tutors for all educational levels, starting from kindergarten, early elementary, upper elementary, middle school, high school, until university level.
What are the advantages of online study?
Online study is a suitable alternative to the current epidemic situation. In addition to preventing the spread of infection by touch. Online learning also saves travel costs, saves time, reduces traffic congestion, and allows students to manage their study time by themselves. Students can go back and review the lessons whenever you want
How to help students concentrate when taking online tutoring?
Let's start with the preparation of the place. Find a calm corner where is enough light and no noise. Prepare the content before studying because tutoring is an additional study or a review of what has been learned in the classroom. Ask questions if you don't understand and ask for clarifications during the online class. Do not do other activities while studying. Keep reviewing lessons often. All these techniques, students can apply it to online study and the most importantly, students must have confidence and pay attention to their studies.
If the tutor does not come as reserved what should I do?
For the paid bookings, if the tutor does not show up as appointment. Please inform Saijai before the end of your scheduled appointment. So we can help you follow up the tutor or find another tutor to re-schedule an appointment at a date and time that is convenient for you. In the event that you are unable to make a new appointment, Saijai will gladly refund all fees you have paid through SAIJAI's system.
After using the service can I review the tutor?
Of course, SAIJAI would like to hear from you how your study with the tutor is. Is it exactly what you want? You will receive a satisfaction evaluation form after using the service. You can rate your tutor and share the experiences to benefit future users
What services are included in your Tutor service package?
Our Tutor Service covers various type of tutoring such as language teaching, private tutor and more. Please kindly consult with our customer service team again for your specific needs to ensure we provide you with the right assistance.
How much does your tutor service cost?
Tutor service prices depend on each type of service and service partner. Please specify your needs to the customer service again for quoting the right price for you.
Is there a cancellation or rescheduling policy for tutor service appointments?
In the event that you need to cancel a paid service reservation, you can contact our customer service team at least 24 hours before your scheduled appointment. You will receive a full refund of the service fee within 1-3 business days. Please note that we reserve the right to provide full refunds in all cases where you cancel your booking less than 24 hours prior to the scheduled appointment time.
Is there a satisfaction guarantee for your tutor service?
We ensure that our service partners meet your satisfaction. Everyone is well-trained and experienced in housekeeping. After receiving the services, our customer service team will ask you to fill in a satisfaction survey. We value all comments and feedback to continuously improve our services.
How can I book your service?
Easy by just a click of hand! There are 3 ways to book our services. 1. By phone call at 66 (76) 325 346 2. By website at www.saijai.io 3. By LINE official account at @saijai_care
Which locations are you available to provide the services?
SAIJAI is available across major provinces in Thailand, such as Bangkok, Phuket, Samui, Pattaya, Hua Hin, and the surrounding Bangkok areas of Nonthaburi, Phatum Thani, and Samut Prakan. If you need a service outside of our available locations, please kindly consult with our customer service team directly.
SAIJAI is a platform that connects clients with service providers like tutors, babysitters, elderly caregivers, drivers, and maids. Since the service providers are independent contractors, SAIJAI is not liable for their actions. There isn't any kind of status as the joint venture's employer, employee, or representative. Independent contractors are those who deliver the services. The quality of the service is at the provider's control. Although we make every effort to give the best service providers, there may still be risks associated with using the service.