关于家居维护的常见问题
SAIJAI于2021年初在曼谷及周边地区开始提供服务，并计划在2022年扩展服务范围，覆盖全国各省份。
What services are included in your handyman service?
Saijai provide a variety of handyman service, maintenance and technicians to the customers. Whether it's air conditioner cleaning, plumber, painter, carpenter or general minor maintenance work, we also provide it all. However, please inform the complete details to the customer service team to ensure the price as we do not offer fixed rates for handyman service.
Are your handyman service partner trained and background-checked?
Yes, all service providers from Saijai must go through security background check with the Criminal Police Department. Once their background has been checked, they are eligible to accept the job via our platform.
How much does your handyman service partner cost?
The rate for handyman services depends on the customer needs. We do not provide fixed price. However, there will be a cost to assess the first job which is 500 baht. If the customer is agreed to use our service, maintenance, they are eligible to apply for the discount of 500 baht from the first assess job.
How can I book your service?
Easy by just a click of hand! There are 3 ways to book our services. 1. By phone call at 66 (76) 325 346 2. By website at www.saijai.io 3. By LINE official account at @saijai_homecare
Which locations are you available to provide the services?
SAIJAI is available across major provinces in Thailand, such as Bangkok, Phuket, Samui, Pattaya, Hua Hin, and the surrounding Bangkok areas of Nonthaburi, Phatum Thani, and Samut Prakan. If you need a service outside of our available locations, please kindly consult with our customer service team directly.
Is there a cancellation or rescheduling policy for handyman service appointments?
In the event that you need to cancel a paid service reservation, you can contact our customer service team at least 24 hours before your scheduled appointment. You will receive a full refund of the service fee within 1-3 business days. Please note that we reserve the right to provide full refunds in all cases where you cancel your booking less than 24 hours prior to the scheduled appointment time.
Is there a satisfaction guarantee for your handyman service?
We ensure that our service partners meet your satisfaction. Everyone is well-trained and experienced in housekeeping. After receiving the services, our customer service team will ask you to fill in a satisfaction survey. We value all comments and feedback to continuously improve our services.
SAIJAI 是一个将客户与服务提供商（如家教、保姆、老年护理人员、司机和女佣）联系起来的平台。由于服务提供商是独立承包商，SAIJAI 不对其行为负责。合资企业的雇主、雇员或代表没有任何身份。独立承包商是提供服务的人。服务质量由供应商控制。尽管我们尽一切努力为最好的服务提供商提供服务，但使用该服务仍可能存在风险。